HeyCompetitorHeyCompetitor

Terms and Conditions

These Terms and Conditions govern your access to and use of HeyCompetitor. By creating an account, purchasing, or using HeyCompetitor, you agree to these Terms, our Privacy Policy, and our Refund Policy.

If you use HeyCompetitor on behalf of a company or another legal entity, you confirm you have the authority to bind that entity. In that case, "you" and "your" refer to that entity.

1.1 Contact

Email: support​@heycompetitor.com

Website: https://heycompetitor.com

1.2 Definitions

  1. "Product" means HeyCompetitor, including all features and functionality available through the website.

  2. "Content" means any text, data, URLs, or other materials you submit to the Product.

  3. "Output" means any result generated by the Product based on Content.

1.3 Eligibility

You must be at least 18 years old and legally able to form a binding contract to use the Product.

1.4 Accounts and security

  1. An account is required to use the Product. You may sign in using a third-party authentication provider (e.g. Google). Your use of that provider is subject to their own terms and privacy policy.

  2. You must provide accurate information and keep it up to date.

  3. You are responsible for all activity under your account and for keeping your credentials secure.

  4. If you suspect unauthorized access, contact us promptly.

1.5 Payments, billing, and refunds

  1. Pricing.

    1. The Product is offered at the price stated on the checkout page. Each plan includes usage limits as described on the pricing page.

  2. Billing.

    1. You authorize our payment processors and us to charge your payment method for the purchase amount and applicable taxes.
    2. If a payment fails due to insufficient funds, expired card, or other payment errors, we may attempt to charge the same payment method again.

  3. Refunds.

    1. Purchases are final. See our Refund Policy for details.

1.6 License and permitted use

  1. We grant you a limited, non-exclusive, non-transferable right to access and use the Product after purchase, subject to the usage limits of your plan.

  2. You may use the Product for your internal business purposes or personal use, as applicable.

  3. You must use the Product in accordance with this document and applicable law.

1.7 Acceptable use

You must not:

  1. Break any law or regulation using the Product.

  2. Infringe intellectual property, privacy, or other rights of others.

  3. Submit Content you do not have the right to use.

  4. Attempt to gain unauthorized access to accounts, systems, or networks.

  5. Reverse engineer, decompile, or attempt to extract source code or underlying methods, except where allowed by law.

  6. Interfere with or disrupt the Product, including abuse of automation, scraping, or attempting to overload infrastructure.

  7. Generate or distribute malware, harmful code, or instructions for wrongdoing.

1.8 Fair use

We may apply reasonable technical limits, throttling, or restrictions to prevent abuse and maintain quality for all users. Usage limits for each plan are described on the pricing page. Usage limits are deducted based on submitted Content. We are not responsible for, and will not credit back, usage resulting from user errors, typos, or incorrect domain submissions.

1.9 Your Content

  1. You retain ownership of your Content.

  2. You grant us a limited license to host, process, transmit, and display your Content only to:

    1. Provide and maintain the Product.

    2. Generate Output.

    3. Provide support.

    4. Prevent fraud and abuse.

    5. Comply with legal obligations.

    6. Improve the Product as described in the Privacy Policy.

  3. You confirm you have the rights needed to submit Content and allow us to process it as described.

  4. You are solely responsible for ensuring that your request for the Product to access, monitor, or analyze any third-party URL or Content does not violate that third party's terms of service or applicable law.

1.10 Output and your responsibility

  1. Output may be incorrect, outdated, or incomplete. We do not guarantee real-time accuracy or that the Product will detect every change on a monitored domain.

  2. You are responsible for reviewing and validating Output before using it, especially for legal, medical, financial, security, compliance, or other high-impact decisions.

  3. The Product does not provide professional advice.

1.11 Intellectual property

  1. We and our licensors own the Product, including software, designs, and documentation.

  2. Except for the limited access rights granted in this document, no rights are transferred to you.

  3. Feedback.

    1. If you provide feedback or suggestions, you allow us to use them without restriction or compensation.

1.12 Third party services

The Product uses third-party services to operate, including authentication, payment processing, analytics, AI providers, and live chat. Your use of those services is governed by their own terms and policies. We are not responsible for third-party services outside our control.

1.13 Availability and changes

  1. We aim for reliable service but do not guarantee uninterrupted availability.

  2. We may change, suspend, or discontinue parts of the Product.

  3. If we make a material change that negatively affects paid users, we will provide reasonable notice when feasible.

  4. Prices are subject to change. Existing purchases are not affected.

1.14 Suspension and termination

  1. We may suspend or terminate access immediately if:

    1. You violate this document.

    2. Your use creates risk or harm to us, other users, or third parties.

    3. We must do so to comply with the law.

  2. On termination, your right to use the Product ends.

  3. Sections that should survive termination will survive, including intellectual property, disclaimers, limitation of liability, and dispute terms.

1.15 Disclaimers

The Product is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that Output will be accurate, complete, or suitable for your needs.

1.16 Limitation of liability

To the fullest extent permitted by law:

  1. We are not liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, or goodwill.

  2. Our total liability for any claim relating to the Product will not exceed the amounts you paid to us during the 12 months immediately preceding the event giving rise to the claim.

Some jurisdictions do not allow certain limitations. In that case, these limitations apply to the maximum extent permitted by law.

1.17 Indemnification

You agree to defend, indemnify, and hold us harmless from claims, liabilities, damages, losses, and expenses arising from your Content, your use of the Product, your violation of this document, or your violation of law or third party rights.

If you are a consumer, this indemnity applies only to the extent permitted by mandatory consumer protection law.

1.18 Governing law and disputes

  1. This document is governed by the laws of Wyoming, United States.

  2. Courts of competent jurisdiction in Wyoming, United States will have exclusive jurisdiction, unless applicable consumer protection laws require otherwise.

Before starting court proceedings, both parties agree to try in good faith to resolve disputes through written notice and negotiations for at least 15 days, unless urgent relief is required.

1.19 Changes to this document

We may update this document from time to time. We will post the updated version with a new effective date. Continued use after the effective date means you accept the updated version.

Last Updated: March 31, 2026